Before contacting support
Include your NYX version, Windows version, the name of the affected application and what you expected to happen.
For purchase questions, lost license emails or NYX behavior questions, contact support@example.com.
Include your NYX version, Windows version, the name of the affected application and what you expected to happen.
If you bought NYX but did not receive the license email, include the email address used at Paddle checkout.
Perpetual license verification happens locally in NYX. Support requests are separate from the application's offline license verification.